TERAVARNA Marketplace Privacy Policy
Effective Date: 18 May 2026
This Privacy Policy outlines how TERAVARNA Marketplace may collect, use, protect, store and share personal information when users use the marketplace, view artworks, shop for merchandise, sell artworks or interact with related services.
Use of TERAVARNA Marketplace means acceptance of the practices outlined in this Privacy Policy.
This policy also has been formulated in accordance with the principles presented in the overall TERAVARNA Terms & Conditions.
Information We Collect
TERAVARNA Marketplace may gather both non-personal and personal information from users upon accessing and use of the platform. Personal information can be complete name, email, phone number, billing and shipping address, artist profile information and account registration details. Artists can volunteer to include social sites or website or portfolio links that can be displayed, for public use and marketplace participation. The information will be collected to enable the operation of the marketplace, enhance the user experience, facilitate transactions, and, in the context of communication, help between artists and collectors and between collectors and TERAVARNA Marketplace.
Transaction Information
Transaction related information, such as purchase history and sales history, shipping and tracking information, return and refund requests, payment confirmation information, and customs or import information (where applicable) may also be collected by TERAVARNA Marketplace. The information gathered is used for the efficient processing of transactions, to organize deliveries, to serve artwork returns and disputes, to meet legal and customs obligations as well as to make the marketplace experience seamless for artists and collectors.
Technical & Device Information
Technical and usage data, such as IP address, browser type, device information, logins, pages accessed, user activity, login history, cookies and analytics data, may be automatically collected by TERAVARNA Marketplace. This data has applications for the performance of the website, the security of the platform, understanding user behavior, personalizing the user’s journey on the platform, and generally making the platform more useful.
How We Use Your Information
TERAVARNA Marketplace uses collected information to:
- Process purchases, sales, payments, shipping, and returns
- Facilitate communication between artists, collectors, logistics providers, and support teams
- Provide customer support and dispute resolution
- Improve marketplace functionality and user experience
- Send order confirmations, shipment notifications, and important account updates
- Inform users about exhibitions, competitions, marketplace opportunities, policy updates, and promotional communications
- Prevent fraud, misuse, unauthorized transactions, or security breaches
Comply with legal, financial, tax, customs, and regulatory obligations
As stated in the TERAVARNA Privacy Policy, subscriber and contact information is never sold, rented, or traded without user consent.
Artist Information & Public Profiles
For marketplace visibility and promotion, artists voluntarily give public information about themselves in the Marketplace that includes artist biographies, artist website links, social media platform handles, portfolio information and contact information. All information intentionally conveyed or made public by the artist(s) is made at their own risk. TERAVARNA Marketplace shall not be held responsible for the use, sharing, or misuse of such publicly available information by third parties.
Payment Security
All payments via TERAVARNA Marketplace are handled via a third party payment processor (PayPal, stripe, etc.). TERAVARNA Marketplace does not keep complete credit card information or banking credentials or sensitive financial information on its own servers. In line with TERAVARNA’s privacy practices, sensitive payment information is not directly accessible by or under the control of TERAVARNA and all payment transactions are conducted via encrypted and secure payment processing systems.
Sharing of Information
To facilitate marketplace operations, TERAVARNA Marketplace may share limited information with:
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- Artists or sellers
- Shipping and logistics partners
- Payment processors
- Customs or regulatory authorities
- Technical service providers supporting website functionality, analytics, and communication systems
TERAVARNA Marketplace does not sell or rent personal information to third parties for unrelated marketing purposes.
SMS & Communication Privacy
When users agree to receive SMS communications, alerts and/or marketing messages from TERAVARNA Marketplace, TERAVARNA Marketplace may gather personal data including their phone number, name and account information for communications. TERAVARNA Marketplace does not sell, share, rent, disclose to third parties or affiliates for marketing purposes. TERAVARNA Marketplace also allows users to opt out and change their preferences regarding SMS communications at any time, by responding with “STOP” to any message.
Cookies & Analytics
TERAVARNA Marketplace employs cookies, analytics, and associated technologies to provide this platform with better performance, remember user preferences, analyze user’s browsing habits, customize the use of this website and increase the security of this platform. The technologies enable to optimize marketplace functionality and provide a seamless user experience. The user will have the possibility of setting its browser to not accept cookies, but some features or functions of the marketplace may not work properly as a result.
International Users & Data Transfers
The facilities of TERAVARNA Marketplace are applicable to domestic and international transactions, the information of the users can be transferred, processed or accessed in countries in which artists, buyers, shipping providers, technical service providers and payment processors operate or provide service. Using the marketplace does not imply the user will consent to information being processed outside its jurisdiction where such processing may be reasonably necessary for the functioning of the marketplace, transaction processing, co-ordinating shipping, processing payments and fulfilling the service.
Data Retention
TERAVARNA Marketplace retains personal information only for as long as reasonably necessary to:
- Complete transactions
- Maintain legal and financial records
- Resolve disputes
- Enforce marketplace policies
- Comply with applicable laws and regulations
User Rights
Subject to applicable laws, users may request to
- Access personal information
- Correct inaccurate information
- Delete or remove personal data
- Withdraw marketing consent
- Request clarification regarding how their data is used
Requests may be submitted using the contact information provided below.
Security Measures
TERAVARNA Marketplace takes reasonable measures, both administrative, organizational and technical, to guarantee the protection of personal data against any unauthorized loss, misuse, disclosure, alteration, or destruction. These security measures are designed to help maintain the confidentiality and integrity of user data and marketplace operations. However, despite reasonable efforts and industry-standard practices, no online platform, website, or electronic transmission method can guarantee absolute or complete security.
Policy Updates
TERAVARNA Marketplace reserves the right to adjust, amend or update this Privacy Policy when and if it is needed, and without prior notice. All changes and updates will be made available on the marketplace website with updated effective date. By continuing to access or use TERAVARNA Marketplace after such updates are posted, users acknowledge and accept the revised terms and conditions of the Privacy Policy.
Contact Information
For questions, concerns, or requests related to this Privacy Policy, users may contact:
Phone: +1 (424) 345-6879
Email: info@teravarna.com
Address: TERAVARNA ART GALLERY
811 West 7th Street | Fine Arts Building
Los Angeles, California 90017
United States
