TERAVARNA Marketplace Privacy Policy
Effective Date: 18 May 2026
This Privacy Policy explains how TERAVARNA Marketplace collects, uses, protects, stores, and shares personal information when users access the marketplace, browse artworks, purchase products, submit artworks for sale, or interact with related services.
By using TERAVARNA Marketplace, you agree to the practices described in this Privacy Policy.
This policy has also been prepared in alignment with the principles outlined in the broader TERAVARNA Terms & Conditions.
Information We Collect
TERAVARNA Marketplace may collect both personal and non-personal information from users when they access or use the platform. Personal information may include full name, email address, phone number, billing and shipping addresses, account registration details, and artist profile information. Artists may also voluntarily provide social media handles, website links, or portfolio links for public display and marketplace participation. This information is collected to facilitate marketplace operations, improve user experience, process transactions, and support communication between artists, collectors, and TERAVARNA Marketplace.
Transaction Information
TERAVARNA Marketplace may also collect transaction-related information, including purchase and sales history, shipping and tracking details, return and refund requests, payment confirmation records, and customs or import-related information where applicable. This information is collected to process transactions efficiently, coordinate deliveries, manage returns or disputes, comply with legal and customs requirements, and provide a seamless marketplace experience for both artists and collectors.
Technical & Device Information
TERAVARNA Marketplace may automatically collect certain technical and usage-related information, including IP address, browser type, device information, login activity, pages viewed, interaction history, cookies, and analytics data. This information helps improve website performance, enhance platform security, analyze user behavior, personalize the browsing experience, and optimize the overall functionality of the marketplace.
How We Use Your Information
TERAVARNA Marketplace uses collected information to:
- Process purchases, sales, payments, shipping, and returns
- Facilitate communication between artists, collectors, logistics providers, and support teams
- Provide customer support and dispute resolution
- Improve marketplace functionality and user experience
- Send order confirmations, shipment notifications, and important account updates
- Inform users about exhibitions, competitions, marketplace opportunities, policy updates, and promotional communications
- Prevent fraud, misuse, unauthorized transactions, or security breaches
Comply with legal, financial, tax, customs, and regulatory obligations
As stated in the TERAVARNA Privacy Policy, subscriber and contact information is never sold, rented, or traded without user consent.
Artist Information & Public Profiles
Artists participating in TERAVARNA Marketplace may voluntarily provide public-facing information such as artist biographies, website links, social media handles, portfolio details, and public contact information for marketplace visibility and promotional purposes. Any information intentionally shared or displayed publicly by artists is provided at their own discretion and risk, and TERAVARNA Marketplace shall not be held responsible for the use, sharing, or misuse of such publicly available information by third parties.
Payment Security
All payments made through TERAVARNA Marketplace are processed through secure third-party payment providers such as PayPal, Stripe, and other authorized payment gateways. TERAVARNA Marketplace does not store complete credit card details, banking credentials, or sensitive financial information on its own servers. In accordance with TERAVARNA’s privacy practices, sensitive payment data remains outside TERAVARNA’s direct access and control, and all payment transactions are handled through encrypted and secure payment processing systems.
Sharing of Information
To facilitate marketplace operations, TERAVARNA Marketplace may share limited information with:
- Artists or sellers
- Shipping and logistics partners
- Payment processors
- Customs or regulatory authorities
- Technical service providers supporting website functionality, analytics, and communication systems
TERAVARNA Marketplace does not sell or rent personal information to third parties for unrelated marketing purposes.
SMS & Communication Privacy
If users opt in to receive SMS communications, alerts, or marketing notifications from TERAVARNA Marketplace, the platform may collect information such as mobile number, name, and account-related details for communication purposes. TERAVARNA Marketplace does not share, sell, rent, or disclose mobile opt-in information, SMS consent records, or phone numbers to third parties or affiliates for marketing purposes. Users may withdraw consent and opt out of SMS communications at any time by replying “STOP” to any message received from TERAVARNA Marketplace.
Cookies & Analytics
TERAVARNA Marketplace may use cookies, analytics tools, and related technologies to improve website performance, remember user preferences, analyze browsing behavior, personalize user experience, and enhance platform security. These technologies help optimize marketplace functionality and provide a smoother browsing experience for users. Users may choose to disable cookies through their browser settings; however, certain features or functionalities of the marketplace may not operate properly as a result.
International Users & Data Transfers
As TERAVARNA Marketplace supports both domestic and international transactions, user information may be transferred, processed, or accessed across countries where artists, buyers, shipping providers, technical service providers, and payment processors operate or provide services. By using the marketplace, users acknowledge and consent that their information may be processed outside their local jurisdiction where reasonably necessary for marketplace operations, transaction processing, shipping coordination, payment handling, and overall service fulfillment.
Data Retention
TERAVARNA Marketplace retains personal information only for as long as reasonably necessary to:
- Complete transactions
- Maintain legal and financial records
- Resolve disputes
- Enforce marketplace policies
- Comply with applicable laws and regulations
User Rights
Subject to applicable laws, users may request to
- Access personal information
- Correct inaccurate information
- Delete or remove personal data
- Withdraw marketing consent
- Request clarification regarding how their data is used
Requests may be submitted using the contact information provided below.
Security Measures
TERAVARNA Marketplace implements commercially reasonable administrative, organizational, and technical safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. These security measures are designed to help maintain the confidentiality and integrity of user data and marketplace operations. However, despite reasonable efforts and industry-standard practices, no online platform, website, or electronic transmission method can guarantee absolute or complete security.
Policy Updates
TERAVARNA Marketplace reserves the right to modify, revise, or update this Privacy Policy at any time without prior notice. Any changes or updates will be published on the marketplace website along with the revised effective date. By continuing to access or use TERAVARNA Marketplace after such updates are posted, users acknowledge and accept the revised terms and conditions of the Privacy Policy.
Contact Information
For questions, concerns, or requests related to this Privacy Policy, users may contact:
Phone: +1 (424) 345-6879
Email: info@teravarna.com
Address: TERAVARNA ART GALLERY
811 West 7th Street | Fine Arts Building
Los Angeles, California 90017
United States